Shipping Information

Our shipping rates are as follows: Flat rate $90 Melbourne Metro. Regarding shipping rates for regional Victoria, please contact us on 03 9465 9999.
All orders are shipped within 3 working days ( subject to stock availability). If you have not received an order within 10 days, please notify us by email at: info@chirocaremattresses.com.au.

Please be aware that estimated time of arrival could change at any time without notice due to global supply chain disruptions. We will endeavour to keep our customers updated as much as we can. 

Be sure to check goods carefully upon delivery within 24 hours as no claim for damage will be recognized after that time.

Please be aware that Chiro Care Mattresses will not be held responsible for any damage after acceptance of delivery for all glass products. All boxes must be retained for all glass returns.

Refund and Returns

Your satisfaction is our first priority at Chiro Osteo Mattresses pty ltd. If your item is faulty upon receipt, please contact us within 24 hours to ensure replacement. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.